CoinLoan announces high customer satisfaction even as industry growth slows

9th August 2022, Tallinn: CoinLoan is proud to announce the outstanding results of its 2022 customer satisfaction survey. The survey results show that despite investor interest in the crypto market being tested in recent months, the reality continues to be positive for the future of the crypto sector.

This survey, sent out to all customers, allowed CoinLoan users to rate their level of satisfaction with the company’s various services, including its lending system, interest accounts, security standards, and customer support. After collecting the responses and collating the data, CoinLoan can now report the following:

• 74% satisfaction with the company’s lending system.
• 83% satisfaction with CoinLoan’s interest accounts.
• 92% satisfaction with CoinLoan’s security standards.
• 78% satisfaction with CoinLoan’s customer support.

Further, it was found that CoinLoan customers, when asked what aspect of the company’s lending is the most attractive, were almost equally split between instant loan processing and the ability to repay loans with different assets — two offerings which serve to differentiate CoinLoan from a number of their competitors. Taken together, this overwhelmingly positive feedback from customers demonstrates the ongoing trust CoinLoan clients have for the company, even in the face of this market downturn.

Alex Faliushin, CEO of CoinLoan, said: “We are always looking for ways in which we can improve the user experience of our customers, and these survey results are a fantastic indication that our hard work is paying off. Even as this industry suffers some growing pains, CoinLoan stands as an example of what sustainable growth in the right direction can look like.” 

As this crypto sector continues to evolve and develop, it is up to crypto companies to do everything in their power to maintain the trust of their customers. In the past few months alone, CoinLoan has announced partnerships with Elliptic, the global leader in cryptoasset risk management, and the well-known financial cybersecurity firm, Blaze Information Security. These partnerships are indicative of CoinLoan’s ongoing commitment to their clients, and their willingness to go above and beyond to protect the investments of their customers. Looking to the future, the company plans to expand their offerings and continue to develop in-line with their client needs.

Editorial contacts:

John Norris / Emma Dodds

Moonlight IQ

Email: [email protected]

Tel: +44 (0) 20 7250 4770

About CoinLoan

CoinLoan is an EU-licensed crypto business that started as a project in 2017. Its platform offers Instant Loans against cryptoassets, Interest Account in crypto, and Crypto Exchange. These services are rendered both to individuals and corporate entities with the exceptions as required by the applicable laws. We provide our clients with the highest security standards and insurance on assets, allowing both corporate and private customers to benefit from the highest levels of protection.

Its highly-competitive loan and APY rates, transparent pricing, and 24/7 human customer support service have resulted in high customer retention and satisfaction. CoinLoan’s platform allows swapping and managing a comprehensive and growing range of cryptocurrencies, including its native token and fiat currencies.

The company is focused on continuous innovation through state-of-the-art technology and partnerships, bringing customers constant improvements and possibilities within the crypto world.

For more information, please visit us at https://coinloan.io/.

Disclaimer: This is a sponsored press release, and is for informational purposes only. It does not reflect the views of Crypto Daily, nor is it intended to be used as legal, tax, investment, or financial advice